FAQ
Most frequent questions and answers
Business Hours:
Monday & Thursday: 8:00AM-7:00PM
Tuesday, Wednesday, & Friday: 8:00AM-5:00PM
Tuesday, Wednesday, & Friday: 8:00AM-5:00PM
Saturday 8:00AM – 12:00PM
Sunday: Closed
*Times Variable Per Location
What insurances do you accept?
We currently accept most commercial insurances, in addition to Medicare, Medicaid, and a select Medicare Advantage Plans. Please call the number on the back of your insurance card if you have a question on whether or not we are in network.
Please contact the office at (256) 828-6766 for more information.
How do I go about getting my medications refilled?
We can do refills in an office visit, through erequests from a pharmacy or through a request on the patient portal. The request will take up to 48 to process. Depending on which medications you are trying to refill, the nurse might call you back to have you come in for an appointment and updated lab work. Since this is a possibility, please contact the office no later than a week before you run out of your medication.
Can I drop off paperwork that needs to be filled out by the physician?
All paperwork needs to be discussed between the physician and patient during an office visit.
Do you admit to the local hospitals?
We admit to hospitals through local hospitalist.
A hospitalist is a doctor, usually specializing in Internal Medicine, who cares for other doctors’ patients if they require care in the hospital. They almost exclusively work in the hospital. Just as a cardiologist specializes in the heart, hospitalists specialize in hospital medicine.
Who will decide if I need to go to the hospital?
Occasionally, illnesses are severe enough that they require you to be admitted to the hospital. Like before, if you go to the ER, you and the ER doctor will decide if admission is needed. Likewise if you are in the office, you and Dr. Taylor will make that decision. We will contact the hospital doctor to let them know you are coming to the hospital and they will see you when you get to your room.
Does this mean you are no longer on call after-hours for urgent questions or concerns?
Absolutely not. Our on call physician is still available for urgent questions or concerns.